Last modified on: Jan 2026
At LetsFindGame Sdn. Bhd. ("LetsFindGame", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our website, mobile application, and related services (collectively, the "Platform").
By using the Platform, creating an account, joining or hosting a game, making a booking, applying as a venue operator or service provider, or otherwise interacting with us, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.
This Privacy Policy explains:
For the purposes of this Privacy Policy, "personal data" means any information that relates directly or indirectly to an identified or identifiable individual.
The personal data we collect depends on how you use the Platform.
We may collect information you provide, such as your name, email, phone number, profile details, login details, football preferences, booking details, payment or payout information, business or venue details, verification documents where needed, and anything you send us through messages, reviews, or support requests.
When you use LetsFindGame, we may collect information such as your account activity, bookings, payments, attendance, interactions with games or venues, device and browser details, IP address, usage data, location data where enabled, and cookie or analytics data.
We may receive personal data from third parties, such as:
You may provide us with personal data relating to other individuals, for example when inviting teammates or adding participants to a game. In such cases, you are responsible for ensuring that you have the right to provide that information and that the relevant individual has been informed accordingly.
We may use your personal data for the following purposes:
We may also use aggregated, anonymised, or de-identified information for analytics, reporting, and service improvement.
We may send you updates about new features, games, venues, offers, promotions, surveys, or campaigns through email, WhatsApp, or similar channels, where permitted by law.
You may opt out of marketing communications at any time by:
Please note that even if you opt out of marketing communications, we may still send important non-promotional messages such as booking confirmations, payment receipts, security alerts, and account-related notices.
We may use cookies, tracking pixels, SDKs, local storage, and similar technologies to:
You may control cookies through your browser or device settings. However, disabling certain cookies may affect the functionality of the Platform.
We may share your personal data where reasonably necessary for the purposes described in this Privacy Policy.
We may share limited information with other users where necessary to facilitate games, bookings, team management, payments, ratings, reviews, communication, or disputes. For example, a host, venue operator, organiser, photographer, or teammate may see your name, profile details, booking status, or other limited relevant information.
We may share personal data with third-party service providers that support our operations, including:
Where relevant, we may share personal data with venue partners, tournament organisers, league operators, coaches, referees, photographers, and similar partners who help deliver services through the Platform.
We may disclose personal data to regulators, law enforcement agencies, courts, government authorities, or other parties where required or permitted by law, or where necessary to protect our rights, users, or business.
If LetsFindGame is involved in a merger, acquisition, restructuring, financing, asset sale, or similar transaction, your personal data may be disclosed to the relevant parties, subject to appropriate safeguards.
We do not sell your personal data as part of a general data brokerage business.
Some of our service providers or infrastructure providers may be located outside Malaysia. As a result, your personal data may be transferred to, stored in, or accessed from jurisdictions outside Malaysia.
Where this happens, we will take reasonable steps to ensure that your personal data is protected in a manner consistent with applicable data protection requirements.
You are responsible for ensuring that the personal data you provide to us is accurate, complete, and up to date.
You may update certain information through your account settings. If you need help correcting any data, you may contact us using the contact details below. If mandated by applicable law, you may request certain copies and/or access of your Personal Data, that you have provided to us in a structured, commonly used, and machine-readable format. If you wish to obtain a copy of your Personal Data, please contact admin@letsfindgame.com
To the extent permitted by applicable law, you may have the right to request us to remove your Personal Data that we store on our systems. You may submit a deletion request to us at our contact details listed below.
We, without undue delay or within time period as stipulated under the applicable law, shall use reasonable effort to erase your Personal Data, or will use reasonable efforts to remove the means or personal identifiers by which the Personal Data can be associated with you as an individual, if:
Please note that by requesting us to remove your Personal Data, we may not be able to continue providing you with some of our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services.
Unless we remove your Personal Data from our systems following the receipt of a request from you, your Personal Data will be retained by us for as long as your account is in existence, and as needed to provide you with our services, and/or for our legitimate business interests, or for as long as such retention is obligated or authorised by applicable law.
The Site allows you to create a user account based on the information you provide. You must provide accurate, complete, and up-to-date information when creating an account on LetsFindGame, and you must keep that information updated.
If you are 18 or older, you may create and use an account in your own name.
If you are under 18, you may only use LetsFindGame through a parent, legal guardian, or authorised adult, or through a youth registration flow approved by LetsFindGame. By registering a youth user, the parent, legal guardian, or authorised adult confirms that they have authority to do so and agrees to be responsible for the youth user's account, profile information, participation approvals, bookings, payments, and use of the Platform.
LetsFindGame may place additional safeguards or restrictions on youth accounts and may request proof of parental or guardian consent at any time. If consent or authority cannot be verified, we may suspend or remove the relevant account.
We take reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system is completely secure. While we work to protect your personal data, we cannot guarantee absolute security.
The Platform may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or content of those third parties. You should review their privacy policies before providing any personal data to them.
If you have a complaint regarding the way we handle your personal data, please contact us using the contact details below. We will treat your complaint in a confidential manner.
We will contact you within a reasonable time after receiving your complaint to discuss it and outline how it may be resolved. If you are not satisfied with our response, you may have the right to make a complaint to the relevant regulatory authority.
Any personal data we collect while processing or resolving your complaint will be used only for that purpose.
We may update this Privacy Policy from time to time to reflect changes to our Platform, operations, legal requirements, or data practices.
When we make updates, we will revise the "Last modified on" date above. Where appropriate, we may also provide additional notice through the Platform or other communication channels.
By accepting this Privacy Policy, you acknowledge that you have read this Privacy Policy and the LetsFindGame Terms of Use and understand their content and consequences, and you agree and give consent to us for the collection, use, disclosure, and processing of your Personal Data in accordance with this Privacy Policy and/or the Terms of Use. Further, you acknowledge that the Personal Data that you have provided or will provide is yours to share and is true and accurate.
From time to time, LetsFindGame may revise this Privacy Policy to reflect changes in the laws and regulations, our use practices, the features of our Site and/or advances in technology. If we make revisions that change the way we collect or use your Personal Data:
Where we have obtained your consent for any collecting, use or disclosure as indicated above, you may withdraw your consent to our collection, use or disclosure of your Personal Data by submitting a request at our contact details listed below. Upon your request, we will promptly cease to collect, use or disclose your Personal Data, unless required by law or if we have legitimate business or legal purposes for collecting, storing, using or disclosing such Personal Data.
Depending on the circumstances and the nature which you are withdrawing, please note that by withdrawing your consent to our collection, use or disclosure of your Personal Data, we may not be able to continue providing you with some of our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services
If you have questions about this Privacy Policy or our privacy practices, would like to contact our Data Protection Officer, or would like to submit a complaint, please contact us at:
LetsFindGame Sdn. Bhd. Email: admin@letsfindgame.com Phone: +60 11-6371 0291 Attention: Data Protection Officer